IT Desktop Support Analyst

TreeHouse Foods

Ogden, Utah, United States

Ogden, Utah, United States

About

About the Role We are seeking an IT Desktop Support Analyst to provide hands‑on technology support at our Ogden, UT manufacturing facility. This role plays a critical part in ensuring reliable IT operations across the site by supporting end users, maintaining systems, and resolving technical issues quickly and effectively. Responsibilities Providing day‑to‑day IT support for hardware, software, and network‑related issues. Troubleshooting and resolving technical issues to minimize downtime and maintain productivity. Supporting plant systems, including working with external vendors when needed. Managing site‑level incidents and serving as an escalation point for complex issues. Ensuring cybersecurity compliance through system updates, patching, and maintenance. Configuring and deploying equipment for new hires and onboarding activities. Maintaining accurate hardware inventory and managing equipment lifecycle. Collaborating with IT and business partners to improve processes and system performance. Documenting systems, processes, and resolutions to support ongoing operations. Qualifications Associate’s degree or higher in Information Technology or a related field. Six or more years of experience supporting computer and network systems in a Microsoft environment. Strong working knowledge of Microsoft Office and Windows operating systems. Experience with Windows domain environments. Strong troubleshooting, problem‑solving, and communication skills. A customer‑focused mindset with the ability to support a diverse user base. Compensation Anticipated salary range: $63,500 to $95,300 annually, based on competencies, experience, location, performance, and other factors. Travel Requirements Occasional travel to support our Distribution Center in Stockton, CA, typically averaging one day per month. EEO Statement TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application or hiring process should contact disability‑accommodations@treehousefoods.com.
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Ogden, Utah, United States

Languages

English

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