Desktop Support
vTech Solution
- Augusta, Georgia, United States
- Augusta, Georgia, United States
About
We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.
We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.
Job Description
The Helpdesk Analyst provides technical assistance, support and advice to end users; this entails investigating and resolving computer software and hardware issues.
Qualifications
Excellent written and verbal communication skills
Ability to resolve end user issues utilizing remote tools
Familiarity with ticketing systems
Experience with the removal of viruses and/or malware
Windows (Windows 7 and above), Smartphones (Android, IOS etc.); 2-3yrs. experience
MS Office (2010 and above); 2-3 years exp.
Additional Information All your information will be kept confidential according to EEO guidelines.
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Languages
- English
Notice for Users
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