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Desktop Support TechnicianCreative Solutions Services, LLC • Loves Park, Illinois, United States
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Desktop Support Technician

Creative Solutions Services, LLC
  • US
    Loves Park, Illinois, United States
  • US
    Loves Park, Illinois, United States
Apply Now

About

At CompucomStaffing , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Loves Park, IL and provide end‑user support. Duties and Responsibilities Troubleshoots, images, wipes, configures, orders, and ships out laptop computers, iPads, and mobile phones (iOS and Android) Performs computer hardware, software, and mobile phone troubleshooting Orders and replaces computer parts as needed Follows and/or documents troubleshooting processes Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software Works well independently as well as within a team Represents company in a professional and businesslike manner and communicates effectively with customers and associates Skills and Qualifications Minimum 3+ years of Desktop Support and Customer Service experience Manufacturing IT support experience preferred A+ certification is a plus but not required Intune and M365 experience Windows 11 support Must feel comfortable jumping in and being the first to work on a complex issue; driven to work on complex IT issues never encountered before Shows initiative and has go‑getter attitude Exceptional technical troubleshooting skills; will need to be able to get up to speed quickly Must be self‑motivated and enjoy working in a fast‑paced, ever‑changing work environment Must be comfortable with constant change; strong desire to learn; does well in fast‑paced environment ServiceNow ticketing experience Wage Range The rate for this position is between $21.75 - $29.00 per hour, unless local minimum wage is higher. Factors may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits Medical insurance Dental insurance Vision insurance Life insurance AD&D insurance Disability plans Employee Assistance Program Paid holidays (up to 6 days annually) Paid time off (minimum of 10 days annually) Paid parental leave (minimum of 10 days annually) 401(k) FSA/HSA pre‑tax benefits Equal Employment Opportunity CompucomStaffing , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance. Work Authorization Candidates must be authorized to work in the United States without the need for current or future employer sponsorship. California Resident Notice Please review the California Consumer Privacy Act Notice. W2 only, no Corp to Corp.
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  • Loves Park, Illinois, United States

Languages

  • English
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