Systems Administrator 2The Swift Group, LLC • Columbia, South Carolina, United States
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Systems Administrator 2
The Swift Group, LLC
- Columbia, South Carolina, United States
- Columbia, South Carolina, United States
About
We are looking for a Systems Administrator to join us in Columbia, MD .
System Administrator Level 2: Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT system infrastructure and any processes related to these systems. Provide support to IT systems including day‑to‑day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers. Provide support for the dispatch system and hardware problems and remain involved in the resolution process. Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day‑to‑day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in‑depth experience in trouble‑shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remain involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Requirements
Ten (10) years experience as a System Administrator on programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required. In lieu of a Bachelor’s degree, four (4) years of additional SA experience may be substituted.
US citizenship and an active security clearance required.
The Swift Group and Subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.
Pay Range: $49,996.80 – $290,004.00
Pay ranges are a general guideline and not intended as a guaranteed and/or implied final compensation or salary for this job opening. Determination of official compensation or salary relies on several different factors including, but not limited to: level of position, complexity of job responsibilities, geographic location, work experience, education, certifications, Federal Government contract labor categories, and contract wage rates.
At The Swift Group and Subsidiaries, you will receive comprehensive benefits including but not limited to: healthcare, wellness, financial, retirement, education, and time off benefits.
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Languages
- English
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