IT Applications Administrator
RBC Bearings
- Tucson, Arizona, United States
- Tucson, Arizona, United States
About
The IT Applications Administrator is responsible for the day‑to‑day administration, configuration, and support of our business applications. This role manages IT support tickets related to applications, implements and maintains software solutions, oversees license compliance and renewals, and serves as an administrator for multiple core systems. The ideal candidate is hands‑on, detail‑oriented, and comfortable collaborating with stakeholders across operations, finance, and leadership. This position is an opportunity to help shape the future of our systems and processes.
What You’ll Do
Application Administration & Support
Administer, configure, and maintain assigned business applications
Triage and resolve IT tickets within SLA; escalate to vendors or internal SMEs as needed
Manage user provisioning/deprovisioning, roles/permissions, and license inventories
Create and maintain knowledge base articles, process flows, and “how‑to” guides
Project Participation & Stakeholder Engagement
Participate in cross‑functional IT and business projects involving applications
Collaborate with stakeholders across departments to document and translate business requirements
Serve as the primary liaison between vendors, IT, and internal teams
Support pilot programs, solution testing, and phased rollouts
Software Implementation
Plan/execute application rollouts, upgrades, integrations, and migrations in partnership with stakeholders
Perform sandbox testing, UAT coordination, and change management communication
Develop and maintain configuration documentation, diagrams, and lessons learned
Monitor application performance/availability and ensure proper logging/alerting
Additional
Contribute to IT roadmap and continuous improvement initiatives
Provide end‑user training, workshops, and quick reference guides
Support and implement Windows‑based systems and applications, including build and configuration
May have the opportunity to lead a small to medium‑sized group of team members
Support the IT Team with all other required technical needs
Why Join Sargent? Be part of a team where your work has a direct impact and is valued. Opportunity to make a difference and record company growth. Expect professional growth and development in a culture that values innovation, integrity, and continuous improvement.
Minimum Qualifications
U.S. Citizenship required
Associate degree in Information Technology, Computer Science, Information Systems, or a related field
3‑5 years of experience in IT support, systems/application administration, or a similar role (2+ with Bachelor’s)
High level of experience with Microsoft Windows operating systems
General knowledge of Windows Server (2012 and newer) operating system
Excellent communication skills, both written and verbal
Ability to write clear documentation and communicate with technical and non‑technical audiences
Excellent organizational skills and attention to detail
Ability to manage multiple priorities and work independently or in cross‑functional teams
Position is fully on‑site with a partial day on Friday
Preferred Qualifications
Bachelor’s degree in Information Technology, Computer Science, Management Information Systems
Proven ability to manage a team
Knowledge of networking (TCP/IP, WINS, DNS, DHCP)
Network+ and A+ certifications encouraged
Knowledge of ITIL or other service management frameworks
Strong understanding of system integration, APIs, and middleware technologies
Demonstrated ability to lead cross‑functional projects and manage stakeholder expectations
Company Benefits
Competitive Compensation
Bonus platforms
Holidays/Vacation/Sick Time
401(k) Savings & Investment Plan
Tuition Reimbursement
Medical/Dental/Vision Plans
HSA/FSA
Life & Disability Insurance
Accident/Hospital/Critical Care Plans
Pet Insurance
Gym & Rideshare Incentives
Legal Insurance/Identity Theft
Flexible Schedules
3 & 4‑day work week
½ day Fridays
Our Core Values
Integrity – Acting honestly, keeping commitments, and following through on decisions
Respects & Values People – Building strong relationships, fostering diversity, and supporting others’ growth
Customer Focus – Delivering high‑quality products and services on time with excellent customer service
Teamwork – Inclusive, collaborative, and dependable, sharing information and ideas
Results Focus – Adapting to challenges, working with urgency, and delivering quality outcomes
Continual Improvement – Innovating, problem‑solving, and never settling for the status quo
EOE/W/M/Vets/Disability
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Languages
- English
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