Apprentice Medical Assistant
Total Health Care (MD)
- Baltimore, Maryland, United States
- Baltimore, Maryland, United States
About
Completes vital signs and other clinical measures as ordered (i.e, diagnostic testing such as POC testing, EKG, vision/hearing screening etc.) to ensure patient readiness for provider. Meets annual clinical competency requirements Collects patient information using SOAP/SOAPIE FORMAT and assists patients with completion of forms. Documents all information accurately and comprehensively in the EMR. Performs pre-registration by verifying insurance coverage and documenting accurate responsible third party information to ensure maximum reimbursement. Registers patients which includes scanning the front and back of all insurance/ identification cards and manually entering insurance, demographic, and other relevant information in the EMR. Stocks rooms and maintains a neat, clean, organized, and safe clinical environment. Completes the patient visit by providing discharge paperwork and scheduling patient follow up appointments. Answer phones, direct calls accordingly and/or assist with phone requests. Performs clerical activities such as scheduling referrals and mailing letters. Behaves in accordance with THC's customer service standards to promote patient satisfaction which includes greeting all patients and/or visitors. Adheres to organizational policy and procedures, OSHA, HIPAA, and other related guidelines. Participates in quality initiatives and supports the organizational strategic goals
Other duties as assigned
Languages
- English
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