Systems Administrator
Food For The Hungry
- Phoenix, Arizona, United States
- Phoenix, Arizona, United States
About
2 days ago Requisition ID: 1947
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Job Summary Responsible for the administration, maintenance, monitoring, and operational support of the Food for the Hungry’s (FH) infrastructure systems and services. Supports cloud and on-premises environments, server infrastructure, data center equipment, and operational processes while collaborating with infrastructure, endpoint, and network teams to ensure secure, reliable, and efficient technology services.
Knowledge of Windows Server, Linux, Microsoft 365, and infrastructure administration
Understanding of cloud-based services and hybrid IT environments
Experience supporting physical and virtual server environments and data center infrastructure
Experience supporting and troubleshooting network infrastructure equipment including switches, firewalls, wireless infrastructure, and rack‑mounted systems
Experience supporting user accounts, permissions, and system access management
Ability to troubleshoot infrastructure and operational issues across multiple technologies
Strong organizational, documentation, and problem‑solving skills
Understanding of cybersecurity and systems administration best practices
Ability to manage multiple priorities and work collaboratively across IT teams
Strong customer service and communication skills
Ability to travel up to 10% of the time per year in the US and internationally, to insecure countries or locations
Responsibilities
Administer and support server, cloud, and infrastructure systems
Perform installation, maintenance, monitoring, and troubleshooting of physical and virtual server infrastructure
Support and maintain data center hardware, rack equipment, UPS systems, and related infrastructure components
Manage user account permissions and access controls
Monitor system health, backups, maintenance activities, and operational alerts
Support patch management, system updates, and routine maintenance activities
Assist with Microsoft 365 administration and cloud service support
Troubleshoot infrastructure, application, and operational issues as assigned
Maintain systems documentation, inventory records, and operational procedures
Collaborate with engineering, endpoint, and network teams to support secure IT operations
Support cybersecurity initiatives and follow established security standards and processes
Participate in after‑hours maintenance activities and operational support as needed
Other duties as assigned
Qualifications
3+ years of systems administration or infrastructure support experience
Experience supporting Microsoft environments, cloud services, and enterprise infrastructure technologies
Familiarity with virtualization, server administration, and systems monitoring tools
Experience with scripting or automation technologies is a plus
Relevant Microsoft or infrastructure certifications are a plus
Bachelor’s degree in information technology or related field, or equivalent combination of education and experience
Non‑profit ministry experience is a plus
Safeguarding Policy FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero‑tolerance policy against sexual exploitation, abuse, and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the Heartbeat Values, Safeguarding and associated policies.
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Languages
- English
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