General Manager

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver, with the ability to build a great team and give clear and precise directions time and time again, then apply today!

Benefits of working for a Dunkin' franchisee:

• Competitive wages - upto $75,000 - based on level of experience
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Responsibilities include:

• Able to perform all responsibilities of restaurant team members.
• Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
• Ensure exceptional customer service by providing a welcoming and friendly atmosphere.
• Review guest feedback results and implement action plans to drive improvement.
• Communicate restaurant priorities, goals and results to restaurant team members
• Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following brand standards and systems.
• Monitor and control food and labor costs, inventory levels, and waste to maximize profitability.
• Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues
• Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships.
• Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values.
• Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts.