This job offer is no longer available
Solution Design Consultants/Architects
Tech Tammina
- United States
- United States
About
Technical/Functional Skills: Key desired technical skills: (extensive experience with at least two of the areas below is required): Provisioning and implementing DID's, Toll Free Numbers, DNIS's, circuits and services with carriers; Call routing technology and reporting (preferably Genesys Universal Routing Server, Genesys Advisor, Genesys CCPulse, Genesys Interactive Insights) Interactive Voice Response (IVR) design (preferably Genesys Voice Portal) Call recording (preferably NICE) Workforce management solutions (preferably Aspect) Performance management and data warehousing (preferably Merced and Business Objects) Integration with web services Computer Telephony Integration (CTI) (preferably Genesys) Intermediate or higher level of proficiency in Microsoft Excel is required Database design/reporting experience is a big plus (MySQL, Oracle, Microsoft SQL Server, or Access ) Qualifications: Bachelors Job Status: Permanent
Languages
- English
Notice for Users
This job was posted by one of our partners. You can view the original job source here.