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Network Engineer
Digital Realty
- Dallas, Texas, United States
- Dallas, Texas, United States
About
Here at Digital Realty’s IT department, we work fast, hard, and are passionate about improving the value of our technology investments. We are looking for a Network Engineer to join our IT Infrastructure team and collaborate with Corporate Services, Operations, and other groups to implement and maintain quality, customer‑focused solutions.
What You’ll Do
Implementation of standardized network solutions
Schedule and implement regular patches and upgrades per established process, coordinating with operations, corporate services, and information security teams
Manage projects utilizing remote hands vendors and internal staff
Assist or contribute on internal Network Engineering team projects
Maintain and update detailed network documentation
Review tickets and provide technical support to customers and other teams
Respond to alarms and take appropriate action to correct the problem or Escalate based upon Operations Service Center policy
Identify opportunities for value‑added process improvement
Determine when to send customer communication based on impact to customer
Identify patterns that could lead to issues and resolve or Escalate as needed
Accountable for status of created tickets, follow through, resolution, and closure
Manage time appropriately based on assigned priorities and report on task/project status regularly
What You’ll Need
Intermediate knowledge of Cisco products, their functionality, configuration and best practices
Intermediate knowledge of DMVPN, STP, AAA, Access‑Lists
Working knowledge of Routing (BGP, EIGRP, OSPF, static routing)
Working knowledge of Microsoft Windows networking configuration and protocols
Experience in error investigation, troubleshooting, and root cause analysis
Minimum two years’ experience as a network engineer responsible for a primarily Cisco‑based network
Preferred Candidates Would Have The Following
Cisco Certified Network Associate certification or higher
Familiarity with FortiGate firewalls and configuration
Familiarity with Palo Alto firewalls and configuration
Familiarity with SolarWinds monitoring platform
Familiarity with ServiceNow
Cloud Experience
Meraki Experience
Nice To Have
zScaler Experience
Cisco DNA/ISE Experience
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Languages
- English
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