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Bus Location Analytics Intern - Customer Experience

MTA, Inc.

New York, New York, United States

New York, New York, United States

About

MTA in New York, NY is looking for a Customer Feedback Analyst intern to enhance urban mobility through technology and improved customer service. This internship involves addressing customer-reported bus location issues and directly contributing to the Fleet Technologies Group's initiatives. The ideal candidate is a graduate student pursuing a relevant Master’s degree and has strong analytical and communication skills. The position pays $21 per hour and emphasizes hands-on experience in complaint management and issue resolution.
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New York, New York, United States

Languages

English

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