Client Experience & QA Leader

Manulife

Boston, Massachusetts, United States

Boston, Massachusetts, United States

About

Manulife is searching for a leader to oversee a team of Client Service Representatives and Quality Assurance professionals in Boston, Massachusetts. The ideal candidate will foster a culture of accountability and service excellence within a dynamic financial services environment. Key responsibilities include team development, maintaining operational excellence, and ensuring clients receive exceptional support. Applicants should possess strong regulatory knowledge and experience, along with active FINRA licenses. A Bachelor’s degree in business, finance, or a related field is preferred. This role offers a hybrid work model and comprehensive benefits.
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Boston, Massachusetts, United States

Languages

English

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