About
Salary : $82,380 USD per year
Locations Showing 1 location
Network Support Center Johnston, IA 50131, USA
Description Application Analyst Key Responsibilities
Provide first-level support for business applications (clinical, HR, finance, operations, resident systems)
Troubleshoot issues, resolve service requests, and elevate complex problems as needed
Support application configuration, user access, and system documentation
Monitor system performance, data accuracy, and report issues
Assist with upgrades, patches, enhancements, and testing (including UAT)
Maintain project and training documentation; support implementation timelines
Deliver responsive user support and help create training materials and SOPs
Collaborate with IT teams, vendors, and stakeholders to improve system performance and workflows
Qualifications
Associate’s or Bachelor’s degree in IT, Business, Healthcare Informatics, or related field (or equivalent experience)
1–3 years of application support, help desk, or business systems experience preferred
Exposure to enterprise systems (EHR, HRIS, finance, CRM, etc.) is a plus
Strong troubleshooting and problem‑solving skills
Excellent customer service and communication abilities
Detail‑oriented with strong organizational skills
Ability to manage multiple priorities and follow documented processes
Eagerness to learn application systems, workflows, and best practices
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Languages
- English
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