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Desktop Support Technician
Olik Global
- Florida, New York, United States
- Florida, New York, United States
About
Work Arrangement: 100% Onsite
Schedule: Monday-Friday, 8:00 AM - 4:30 PM (1st shift)
Contract Length: Until the end of 2026 (possible end of January 2027)
Hourly Pay Rate: $23/hr.-$26/hr.
Overtime: As needed
Summary We are seeking a highly motivated Desktop Support Technician to join a fast‑paced healthcare environment in Tampa, FL. This is a fully onsite contract role supporting end users in a hospital setting. The ideal candidate will have strong technical troubleshooting skills, excellent time management, and the ability to work independently while providing high‑quality support in a clinical environment.
Responsibilities
Provide desktop and technical support to end users in a hospital setting
Support Active Directory functions, including user account management and troubleshooting
Perform PC imaging, deployment, and hardware/software rollouts
Utilize SCCM for system management, deployments, and updates
Troubleshoot Microsoft Office and other standard enterprise applications
Manage and organize workstation cabling and cable management
Respond to service requests and incidents in a fast‑paced environment
Prioritize tickets effectively while meeting SLA and time management expectations
Maintain professionalism and adhere to hospital policies and procedures
Work collaboratively with IT teams while remaining self‑directed
Requirements
3-5 years of hands‑on desktop support experience
Experience working with:
Active Directory (AD)
SCCM
PC imaging and deployments
Microsoft Office
Strong understanding of hardware, software, and peripheral troubleshooting
Ability to work in a hospital / healthcare environment
Excellent time management and organizational skills
Self‑motivated, dependable, and willing to take initiative
Comfortable working in a fast‑paced, fully onsite setting
Willingness to work overtime as needed
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Languages
- English
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