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Information Technology Student Technician

North Carolina State University
  • US
    Raleigh, North Carolina, United States
  • US
    Raleigh, North Carolina, United States

About

NC State University is hiring an Information Technology Student Technician. The role involves assisting library patrons and staff with technology issues, monitoring IT service desk requests, diagnosing and resolving technical problems, and supporting hardware, software, and network operations across university libraries.
Highlights
Assist library patrons and staff with technology issues and IT support requests.
Diagnose, troubleshoot, and resolve hardware, software, and network problems.
Maintain IT equipment and support computing environments at multiple library locations.
Work alongside professional IT staff to gain hands‑on experience with enterprise technology solutions.
Required to be an undergraduate or graduate student enrolled at NC State University.
Skills in customer service, communication, problem-solving, and self-management are essential.
Experience with network and computer troubleshooting is preferred.
Work schedule is Monday through Friday, 8:30 AM - 4:30 PM.
Compensation is approximately $13 per hour.
Opportunity to support diverse users including students, staff, and faculty across D.H. Hill Jr., James B. Hunt Jr., and branch libraries.
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  • Raleigh, North Carolina, United States

Languages

  • English
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