Information Technology Support Technician
JoCo
- Phoenix, Arizona, United States
- Phoenix, Arizona, United States
About
Responsibilities
Provide technical support for desktop hardware and software, including troubleshooting and imaging.
Assist with network connectivity issues and perform switch hardware replacements.
Support server hardware maintenance and functionality.
Deliver both onsite and remote IT support to end users.
Utilize Cisco and Aruba networking knowledge to enhance IT infrastructure.
Requirements
5+ years of experience in desktop hardware/software support, including networking
Strong troubleshooting skills for both PC and Mac systems
Experience providing remote and in-person technical support
Familiarity with network connectivity and switch hardware replacement
Knowledge of Cisco and Aruba technologies is a plus
What you would be happy if
Roadblocks don’t intimidate you, and you excel at evaluating problems and developing effective solutions.
You are detail-oriented and proactively seek out the small elements that contribute to the success of a project.
JoCo is an Equal Opportunity Employer. We are committed to providing a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs.
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Languages
- English
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