L2 Desktop Support Engineer: Customer-Facing IT ProTata Consultancy Services • Saline, Michigan, United States

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L2 Desktop Support Engineer: Customer-Facing IT Pro

Tata Consultancy Services

Saline, Michigan, United States

Saline, Michigan, United States

About

Tata Consultancy Services in Saline, Michigan, is seeking a Tier 2 Support Specialist responsible for diagnosing and resolving technical issues for customers. The role includes managing tickets, providing software and hardware support, and interacting with product engineering teams under critical conditions. Candidates must possess a Bachelor's in Computer Science, have knowledge of SLA and KPI management, and be prepared to travel for support. The position offers a competitive salary range of $55,000 to $65,000 annually and comprehensive benefits.
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Saline, Michigan, United States

Languages

English

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