Onsite Desktop Support Engineer (Level 2)Caliber Smart • Waltham, Massachusetts, United States

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Onsite Desktop Support Engineer (Level 2)

Caliber Smart

Waltham, Massachusetts, United States

Waltham, Massachusetts, United States

About

Caliber Smart is seeking a Desktop Support Technician / Level 2 Engineer to provide exceptional customer service onsite in Waltham, MA. The role involves troubleshooting desktop hardware and software, managing ServiceNow tickets, and assisting with onboarding processes. The ideal candidate has experience in IT service desks, with skills in Windows and Mac support, Active Directory, and Office 365 administration. A strong customer service orientation and attention to detail are essential.
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Waltham, Massachusetts, United States

Languages

English

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