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Retail Sales Representative
Ace Hardware
- Mountain Brook, Alabama, United States
- Mountain Brook, Alabama, United States
About
Greeting and assisting customers
Helping customers choose paint colors, wallpaper, and other homegoods
Look up pricing on special order products and give customer quotes
Upselling and cross-selling
Retail Sales Representative Job Description: We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met.
A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.
A qualified candidate must also have an interest in interior decor and design and a desire to help customers achieve their visions for a beautiful home.
Responsibilities of a Retail Sales Representative:
Greeting customers
Helping customers find what they are looking for
Introducing customers to new products
Informing customers about sales, discounts, and promotionsUpselling and cross-selling products when appropriate
Answering questions about products or services
Handling returns
Coordinating with team members for outstanding customer service
Retail Sales Representative JobRequirements:
High school degree or equivalent
Experience as a retail sales representative or similar role is a plus
Familiarity with visual merchandising
Ability to stock and restock shelves
Strong communication skills
Excellent problem-solving skills
Good organization skills
Positive and friendly attitude
Ability to successfully work in a team
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Languages
- English
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