SASE Network Engineer - Tier 2 Support

Cytracom

McKinney, Texas, United States

McKinney, Texas, United States

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About

Cytracom is seeking a dedicated Tier 2 Network Engineer in McKinney, Texas. This role involves delivering clear technical support for ControlOne and addressing network-related issues while collaborating with various teams. You will lead troubleshooting efforts, manage tickets in Zendesk, and ensure that customers receive timely updates. The ideal candidate will possess strong networking knowledge, empathy for customers, and the ability to solve complex technical problems. This position offers a flexible work environment and comprehensive benefits, emphasizing a commitment to a diverse and inclusive workplace.
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McKinney, Texas, United States

Languages

English

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