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Bilingual QA Analyst: Elevate Call Center Quality

ViaPlus by VINCI Highways

Austin, Texas, United States

Austin, Texas, United States

About

ViaPlus by VINCI Highways in Austin, Texas is seeking a Quality Assurance Analyst to evaluate call center performance. The candidate will monitor calls, assess service delivery, and recommend improvements. Strong analytical and communication skills are essential, with a preference for bilingual candidates. The role requires a Bachelor's degree and at least 3 years of call center experience. Candidates should be organized and capable of working independently. This position is crucial for maintaining service quality and compliance with company standards.
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Austin, Texas, United States

Languages

English

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