Systems Administrator
USIC
- Indiana, Pennsylvania, United States
- Indiana, Pennsylvania, United States
About
Summary The Systems Administrator supports the day-to-day operations, maintenance, and reliability of USIC’s enterprise infrastructure environment. This role is responsible for executing core administrative tasks across servers, cloud environments, and end-user systems while partnering with senior engineers, cybersecurity, and application teams.
This is a hands-on, execution-focused role ideal for someone looking to grow within an enterprise IT environment while contributing to systems that directly support business operations.
This position will report to the Sr. Director, Corporate Systems & Infrastructure.
Responsibilities
System Maintenance: Installing, patching, and upgrading server operating systems (Windows/Linux) and software applications.
User Support & Administration: Creating, maintaining, and removing user accounts, permissions, and security groups in Active Directory or Azure AD.
Monitoring & Troubleshooting: Monitoring system logs, performance metrics, and network connectivity to ensure uptime.
Backup & Security: Executing scheduled data backups, verifying data integrity, and performing restores when needed.
Respond to and resolve infrastructure-related tickets and incidents
Supporting and collaborating with senior engineers
Skills and Qualifications
2+ years of experience in systems administration
Bachelor's degree in computer science, information technology, or a related field
Experience working in a ticketing system (Zendesk, Jira, etc.)
Strong troubleshooting and documentation skills
Ability to explain technical concepts to inexperienced users
Strong attention to detail
Ability to solve problems in stressful situations
What Success Looks Like
Tickets and requests are handled efficiently and accurately
Systems remain stable, reliable, and well-maintained
Issues are escalated appropriately with strong documentation
Strong partnership with senior engineers and other IT teams
Demonstrates growth toward more advanced infrastructure responsibilities
Key Traits for Success
Strong attention to detail and follow-through
Willingness to learn and take on new responsibilities
Ability to work within defined processes and procedures
Team-oriented with a proactive mindset
We are an Equal Opportunity Employer. Veterans are encouraged to apply.
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Languages
- English
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