Data Analyst - Learning AnalyticsInside Higher Ed • Augusta, Georgia, United States
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Data Analyst - Learning Analytics
Inside Higher Ed
- Augusta, Georgia, United States
- Augusta, Georgia, United States
About
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts, humanities, and the health sciences. The university is home to Georgia's only public academic health center, where groundbreaking research creates a healthier, more prosperous Georgia, and world‑class clinicians bring the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Job ID:
296518 Location:
Augusta University Full/Part Time:
Full Time
Job Summary Serve as a data analyst (Learning Analytics) who designs, produces, and communicates analyses to support strategic priorities for student success (retention, timely progression, graduation rates) and excellence in teaching and instruction. This role synthesizes data across SIS, LMS, and related systems to create validated metrics, dashboards, and analytic products that inform academic and operational decisions at the course, program, and institutional levels, with an initial emphasis on fully at‑distance managed online courses and undergraduate core curriculum.
Responsibilities Develop and maintain reliable data pipelines and extracts from SIS, LMS, and other relevant data sources (Slate CRM, course evaluations, instructional platforms). Perform data validation, reconciliation, and documentation to ensure consistent definitions for key metrics (retention, progression, DFW, course engagement, completion, time‑to‑degree, course design). Maintain data dictionaries, metric definitions, and reporting logic to support repeatable analysis and reduce rework. Produce analyses that identify leading indicators of stop‑out risk and delayed progression for degree‑seeking students. Conduct cohort and pathway analyses (first‑year, transfer, online, gateway/core, program‑level) and surface relevant patterns for decision‑making. Support early‑alert and student‑success efforts through evidence‑based segmentation, trend monitoring, and evaluation of intervention reach and outcomes. Build and maintain dashboards and recurring reports for academic leaders, program directors, success student teams, instructional design, faculty support, and governance bodies. Produce ad‑hoc analyses for high‑priority questions, ensuring results are replicable and methodologically sound. Develop concise executive summaries that clearly state findings, limitations, and practical implications. Analyze LMS engagement, assessment patterns, course design signals, and learning outcomes to support excellence in teaching and instruction. Provide targeted analytics for graduate programs, undergraduate core curriculum, and other high‑enrollment requirements, emphasizing actionable insights for course improvement and student support. Partner with instructional support units to translate findings into faculty‑usable feedback loops. Facilitate requirements gathering with stakeholders to define questions, metrics, and success criteria before analysis begins. Present findings in accessible, jargon‑light formats for various audiences (faculty, staff, leadership), including recommendations and trade‑offs. Provide basic enablement (job aids, short demonstrations, office hours) to improve data literacy and consistent interpretation of metrics. Contribute to institutional data governance practices (definitions, access patterns, documentation, auditability, privacy‑minded workflows). Participate in special analytic initiatives tied to strategic plans, accreditation evidence, program review, or new student‑success interventions. Perform other duties as assigned.
Required Qualifications Bachelor's degree from an accredited college or university in data analytics, statistics, information systems, computer science, economics, educational research, or a closely related field and a minimum of three years of progressively responsible experience performing data analysis, reporting, and dashboard development with at least one year of relevant experience within a higher education environment.
Preferred Qualifications Master's degree in analytics, statistics, educational research, data science, higher education administration, or related discipline. Direct experience in higher education analytics, including familiarity with student lifecycle metrics (retention, progression, completion, time‑to‑degree), learning analytics, and program performance indicators. Experience working with SIS, LMS, and other instructional education platforms' data structures and reporting tools, including course modality analysis and learning analytics workflows. Experience evaluating student success interventions (quasi‑experimental thinking, comparison groups where appropriate, and practical impact measurement). Familiarity with data governance practices (data dictionaries, metric catalogs, documentation standards, access controls) and building repeatable pipelines. Demonstrated ability to support excellence in teaching and instruction through course‑level analytics, learning outcomes measurement, and faculty‑facing reporting designed for action.
Knowledge, Skills, & Abilities Knowledge Strong quantitative reasoning, including descriptive statistics, trend analysis, segmentation, and introductory inferential or predictive techniques appropriate to the context. Knowledge of data privacy and ethical handling of student information (FERPA‑aligned practices), including appropriate aggregation and access discipline.
Skills Data storytelling: crafting clear narratives, visuals, and short interpretations that respect nuance and avoid over‑claiming. Databases: Advanced SQL; relational database concepts; query optimization; data modeling fundamentals. Spreadsheets: Advanced Excel (or equivalent) for validation, reconciliation, and rapid prototyping. BI/visualization tools: Power BI, Tableau, or equivalent; scripting/statistical tools (Python or R); version control and documentation habits; familiarity with SIS/LMS reporting environments and data exports.
Abilities Maintain confidentiality. Work with complex, relational student and course data (term structures, program requirements, sections, modalities, grades, attempts, withdrawals, repeating patterns). Collaborate across academic and administrative teams, listen carefully, and refine ambiguous requests into workable deliverables. Translate institutional questions about retention, graduation, teaching effectiveness, and course design into measurable definitions, analytic plans, and decision‑ready outputs.
Shift / Salary / Benefits Shift: Days / M–F (Work outside of normal business hours may be required) Pay Band: B12 Salary: Minimum $62,300 / annual; salary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position. Recruitment Period: Until Filled Benefits may include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays. Full‑time employees with at least 6 months of successful employment may be considered for the Tuition Assistance Program.
Conditions of Employment Pass a Background Check review prior to starting with Augusta University. If applicable, submit a credit check for Positions of Trust or approved departmental Purchase Card usage. Motor vehicle reports required for positions that require driving an Augusta University vehicle. Faculty hires: provide proof of completed academic degree(s) and post‑secondary coursework (original transcripts); foreign‑institution candidates must provide educational/credential evaluation. All employees ensure confidentiality, availability, and integrity of sensitive information by exercising sound judgement and adhering to cybersecurity and privacy policies during and beyond employment.
Other Information Augusta University is a tobacco‑free environment; the use of any tobacco products on campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity Augusta University is proud to be an equal‑opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How to Apply Applicants are encouraged to tailor their resumes to highlight relevant work experience and skills for this role. Applications can be submitted through the Augusta University online portal at https://www.augusta.edu/hr/jobs/. For external applicants, select University Faculty & Staff > External Applicants; for internal applicants, select University Faculty & Staff > Internal Applicants. If you need further assistance, contact us at 706‑721‑9365. To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=296518&PostingSeq=1
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Languages
- English
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