Assistant Sales ManagerPetland Independence • Independence, Missouri, United States
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Assistant Sales Manager
Petland Independence
- Independence, Missouri, United States
- Independence, Missouri, United States
About
Job Description
The Assistant Sales Manager is responsible for developing a positive Petland culture on the sales floor that results in a team of Pet Counselors delivering the Petland Mission.
Job Requirements: - Strong communication skills, both oral and written. - Ability to follow operating systems and directions from General Manager and/or Store Franchisee. - Flexibility and stamina to work retail hours. - Ability to perform basic math skills. - Ability to work with a team of employees as well as other department heads to ensure that business goals are met.
Responsibilities: - Must use the Petland Mission, 5-Step Sale and 4-Basic Needs sheets to provide great customer service. - Must teach, educate, influence, persuade, motivate and develop Pet Counselors. - Must have a floor presence and constantly direct Pet Counselors toward customer interaction. - Must maintain a high standard of appearance and professionalism for ones self and staff by maintaining good hygiene and the Petland uniform. - Ensure that employees maintain strong customer counts, high average tickets and dollars per hour through; monitoring, use and review of employee scorecards. - Monitor and affect sales by department and sub-department, as well as the ratios between pets and the corresponding supplies. - Positively affect staff morale and culture for both sales performance and community relationships. - Perform other duties as assigned by the General Manager and/or store franchisee.
Languages
- English
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