Sales Support Administrator
BTG Group
- De Pere, Wisconsin, United States
- De Pere, Wisconsin, United States
About
Responsibilities
Manage the full order lifecycle, including customer communication, internal order processing, shipment tracking, invoicing, inventory oversight, and compliance with terms and conditions to ensure accurate and timely fulfillment.
Build and strengthen internal and external relationships by partnering closely with customers, sales representatives, vendors and cross-functional teams (supply chain, operations, finance) to support business objectives, resolve issues, and improve operational efficiency.
Maintain and oversee customer and vendor data within CRM systems, ensuring data integrity, accuracy, and alignment across business operations.
Prepare and communicate quotes and professional correspondence to customers and strategic business partners in support of sales and account management activities.
Responsible for own personal safety, the safety of the team and those around you.
Work in accordance with and enforce compliance with all BTG policies (ex: Safety, Code of Conduct, Commercial Policy, Security Policy and Export Compliance) to maintain BTG reputation and image.
Required Knowledge, Skills and Abilities
Strong organizational and time management skills with the ability to prioritize competing responsibilities and meet deadlines.
Self-motivated and resourceful with the ability to work independently and exercise sound judgment.
High attention to detail with a focus on accuracy, follow-through, and process integrity.
Demonstrates professionalism, discretion, and a high level of integrity in handling confidential and sensitive information.
Strong critical thinking and problem-solving skills with the ability to proactively identify issues and support effective solutions.
Excellent written and oral communication skills to communicate professionally across all levels of the organization.
Proven ability to work collaboratively in a team-oriented environment.
Proficient in MS Office applications, including Outlook, Word, Teams; intermediate Excel skills preferred.
Previous ERP experience required; SAP, reporting and data analysis experience strongly preferred.
Required Education/Experience
Associate’s degree in a business-related field or equivalent experience.
A minimum of 3 to 5 years of experience in customer service and/or administrative support.
Previous experience in one or more of the following areas: purchasing, logistics and/or sale support.
Please review BTG’s Recruitment Privacy Notice before applying: https://www.btg.com/en/company/corporate-responsibility/recruitment-privacy-notice/
Only candidates selected for interviews will be contacted.
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Languages
- English
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