Associate Manager

J.Crew is hiring for an Associate Manager Position in East Village, New York City. Base pay starts at $28.8/hr.

We make timeless clothes that last a lifetimethen pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color Even if black or navy makes you feel best, we're here for that. We're the experts in signature categories: cashmere, coats, blazers, pantsand we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending itwhich is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise.

The Associate Manager is a key member of the leadership team. You are responsible for supporting a profitable business-focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You will provide in-the-moment feedback and coaching so each team member can contribute at their highest potential. While you will own a key area of the business, you will also be expected to step into other team members' shoes seamlessly when needed to keep everything running smoothly.

Job Responsibilities - Start each shift with a high energy "we will win" vibe that ignites the team - Ensure the team is always on track to make their goals and exceed customer expectations - Ensure Stylists are connecting with customers authentically - Know what's happening in the social space and keep the team connected - Ensure the team has proper training and shadowing and uses existing tools and resources consistently - Come up with innovative and unique ways to engage the community and build loyalty through events - Can step into a variety of roles seamlessly to keep the business moving and everyone firing on all cylinders - Prioritize need to do over nice to do and drive initiatives to completion thoroughly and swiftly - Can step into the Store Director role if need be and knows the right thing to do - Act in a manner that aligns with our values

• Love our brand, customers and teams
• Have a great fashion aesthetic and are plugged in to what's happening in the industry and community
• Have a track record of setting and achieving goals
• Enjoy working hard and always see things through from start to finish
• Are energized by change; shift gears quickly and rally the team behind new strategies and projects
• Value diverse points of view and encourage speaking up with new ideas
• Have a high school diploma or equivalent combo of education and experience
• Have 4 or more years of management experience with similar scope
• Communicate effectively and confidently
• Process information and operate store systems accurately
• Are available when we are busy, including: nights, weekends and holidays
• Are adept with technology and apps and familiar with industry-related blogs and feeds
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos
• Must regularly move around all store areas and be accessible to customers

Before we wrap, a word about a few of our way cool perks - Competitive base pay and bonus programs - Flexible days and hours - Amazing merchandise discounts - 24/7 free confidential help with a variety of personal and work concerns - Personal and professional development - Giving back: volunteer program, disaster relief funds, charitable matching donations* - Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit* - Time Away: paid time off, holidays, parental leave, disability leave, bereavement* - 401(k) plan with company matching contributions*