Information Technology TechnicianCity of Barstow (CA) • Temecula, California, United States
Information Technology Technician
City of Barstow (CA)
- Temecula, California, United States
- Temecula, California, United States
About
Responsibilities
Installs, configures, troubleshoots, upgrades, and repairs workstations and peripheral devices, network hardware and software, video, sound, and communications equipment, and related systems.
Sets up email addresses and boxes, establishes security codes, reads, interprets, and applies technical information from manuals, drawings, schematics, and specifications.
Assists in the development of plans for technology improvements, replacements, and upgrades.
Provides technical assistance and computer training to system users.
Maintains records of computer problems, complaints, and resolutions.
Prepares for and covers city council meetings in the media booth.
Trains and provides guidance to new employees as needed.
Assists in overall cyber security, compliance and network planning.
Other Duties
Performs other related duties as assigned.
Knowledge, Skills, and Abilities (At time of application)
Computer hardware installation, replacement, and repair
Computer operating and application software includes but is not limited to, MS Windows, Office, Word, Excel, PowerPoint, Publisher, Adobe Acrobat, Illustrator, and Photoshop
Operating characteristics of information systems equipment, including host computers, printers, storage systems, controllers/multiplexers, communication switches, scanners, PC workstations/terminals, and related peripheral devices
Principles of architecture, maintenance, and operation of digital computers and electrical systems
Maintain the confidentiality of information
Read and understand schematics, technical instructions and technical manuals, journals, literature, and related documents
Plan and organize work to meet schedules and timelines
Understand and respond to the public’s and staff’s requests for assistance both on the phone and in person
Prepare reports, perform mathematical calculations, count money, and sort or file documents
Communicate effectively in the English language at a level necessary for efficient job performance
Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation
Relate well, communicate, and work effectively with diverse groups of stakeholders who represent a range of ethnic, cultural, and socio-economic backgrounds
Education and Experience Associate Degree in computer science or a related field and two (2) years of network information technology experience, or an equivalent combination of education and experience that would provide the required knowledge, abilities, and skills is qualifying.
License(s) Required
Valid, current driver’s license and a good driving record
Physical Demands
This position works primarily in an indoor office environment.
Positions in this class typically require: reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, and repetitive motions with or without reasonable accommodation.
Medium Work: Exerting 20 to 50 pounds of force occasionally (up to 1/3 of workday), and/or 10 to 25 pounds of force frequently (1/3 to 2/3 of workday), and/or greater than negligible up to 10 pounds of force constantly (2/3 or more of workday) to move objects. Physical Demand requirements are in excess of those for Light Work.
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Languages
- English
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