Remote Desktop Support Lead - SaaS & IT OpsROLE • Boston, Massachusetts, United States

Remote Desktop Support Lead - SaaS & IT Ops

ROLE

Boston, Massachusetts, United States

Boston, Massachusetts, United States

About

Role, Inc. is seeking a Desktop Support Associate II to provide technical support for employees across the U.S. This role combines end-user support with IT process ownership in a remote-first culture. You will assist with onboarding, incident management, and support core SaaS platforms like Okta and Google Workspace. Ideal candidates have 3+ years of IT experience and strong knowledge of Mac environments. Salary ranges from $65,658 to $97,428, depending on experience.
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Boston, Massachusetts, United States

Languages

English

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