IT Infrastructure & Security EngineerExecutive Jet Support Ltd • Chippenham, England, United Kingdom
IT Infrastructure & Security Engineer
Executive Jet Support Ltd
- Chippenham, England, United Kingdom
- Chippenham, England, United Kingdom
About
*Full Time / Permanent *
*Monday to Friday*
*On Site – Bumpers Farm, Chippenham, Wiltshire *
*Salary: DOE*
*Additional pay:*
* Annual bonus scheme
*Additional benefits:*
* Life assurance
* Private healthcare cover
* Incremental holiday entitlement
* Extra paid day off for your birthday
* Company sick pay scheme
* Attendance bonus
* Employee assistance programme
* Perkbox rewards
* Free fruit delivered weekly
* Free onsite parking
* Staff events
*About us:*
Executive Jet Support Ltd is a world leading provider of commercial aircraft, engines and airframe components to almost 300 operators in over 50 countries across the globe. We aim to develop long-term relationships and build trust and loyalty with our customers. We are a family-based company that is driven by pride in our company and pride in the support we provide for our customers. And we are a great company to work for!
We are seeking a capable and driven IT Infrastructure & Security Engineer to join our team. The successful candidate will have a strong technical background across Microsoft environments, networking, and security, with hands-on experience supporting and enhancing enterprise infrastructure. This role plays a key part in ensuring the reliability, scalability, and security of our systems, while contributing to ongoing projects, automation, and operational improvements.
*About the role:*
* Act as a senior escalation point for Service Desk, supporting complex infrastructure and security issues
* Provide day-to-day support and maintenance of core IT infrastructure including Windows Server, Active Directory, virtual environments, and business-critical systems
* Support and maintain security controls across the environment (MFA, VPN, endpoint protection, access control, etc.)
* Investigate and respond to security alerts, incidents, and vulnerabilities, ensuring timely remediation
* Assist with infrastructure and security projects, supporting delivery
* Monitor systems, logs, and alerts to identify issues, risks, and potential threats
* Perform regular infrastructure health checks, patching, and system updates to maintain stability and security
* Support firewall, network, and VPN configurations alongside senior engineers where required (Palo Alto or similar)
* Assist with user access control, permission structures, and identity management within Microsoft 365, Entra ID, and Active Directory
* Support and manage endpoint environments using Intune MDM, Windows Autopilot and RMM
* Provide support for cloud platforms including Azure and Microsoft 365, alongside basic AWS environments
* Assist with DNS, CDN, and security services such as Cloudflare (WAF, DNS, Zero Trust where applicable)
* Support RMM platforms for monitoring, automation, patching, and remote management of endpoints and servers
* Create and maintain technical documentation, knowledge base articles, and operational procedures
* Automate routine tasks and improvements using PowerShell or similar tools where possible
* Work closely with internal teams and international sites to support IT operations and minimise disruption
*About you:*
* Proven experience in an Infrastructure Engineer, Security Engineer, or advanced 2nd/3rd line IT role
* Strong knowledge of Microsoft environments including M365, Active Directory, Entra ID, and Group Policy
* Proficient with endpoint management using Intune MDM and Autopilot deployments
* Experience supporting cloud environments (Azure essential, AWS basics advantageous)
* Experience working with RMM tools for monitoring, patching, and automation (e.g., Datto RMM, etc.)
* Good understanding of networking fundamentals (TCP/IP, VPNs, firewalls, DNS, routing basics)
* Experience supporting firewall platforms (Palo Alto or similar highly desirable)
* Familiarity with Cloudflare services (DNS, WAF, CDN, Zero Trust concepts)
* Experience supporting endpoint and identity security (MFA, Defender, conditional access, etc.)
* Hands-on experience with Windows Server and virtualisation platforms (Hyper-V or VMware)
* Experience investigating issues using logs and monitoring tools, with a security-first mindset
* Comfortable using PowerShell for scripting and task automation
* Experience with patching, system maintenance, and vulnerability remediation
* Understanding of backup and disaster recovery concepts
* Familiarity with ITIL environments and structured change processes
* Strong troubleshooting skills with the ability to work independently and escalate when needed
* Strong understanding of Windows Clusters
* Strong understanding of Windows RDP Server Farm’s
* Clear communication skills and ability to document work effectively
* A proactive attitude with a willingness to learn and develop
*Nice to have:*
* Exposure to security monitoring tools or SOC-style workflows
* Experience with Azure security tooling (Defender for Cloud, Sentinel, etc.)
* Basic Linux administration knowledge
* Relevant certifications (Microsoft, CompTIA, AWS, etc.)
If you have the skills, drive and ambition we need and you want to be part of a growing, dynamic and professional aviation company, send us your CV and a covering letter.
Work Location: In person
Languages
- English
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