Residential Aide

The Chickasaw Nation

Ada, Oklahoma, United States

Ada, Oklahoma, United States

About

We are currently looking for a Part Time 29 Residential Aide to join our Caring Cottages Residential team located at the Caring Cottages working 7:00AM-8:00PM - Sa Su. Summary: This position is located within the Chickasaw Nation Executive Office with the duty station at the Chickasaw Caring Cottages (CCC), a safe housing facility for housing insecure individuals and families, located on the Chickasaw Nation South Campus. The purpose of this position is to assist clients, also known as "guest", in becoming independently stable - able to meet their own basic needs and maintain a successful household. Residential Aide will provide on-site guest assistance and facility support. Responsibilities: * Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency * Completes all training and development requirements and participates in continuing education opportunities * Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Maintains a clean, organized work area and ensures a safe environment - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards * Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area * Manages and orders office inventory, equipment, uniforms and/or other operational supplies * Acts as an advocate for the applicant * Dispatch all facility personnel to include but not limited to Lighthorse Police, emergency medical, and local fire department as requested by the security or management team * Assist in set-up, preparation, provide support for all special events - Provides support in set up, table ware preparation, serving, running errands, breakdown, cleanup and post event wrap up - Provides support in offsite events including but not limited to, preparation, set up, running errands, answer questions, interact with guest, handing out promo items, clean up * Sweeps, mops, dusts, vacuums and performs basic cleaning and janitorial procedures * Monitors activities, coming and goings of Chickasaw Caring Cottages guest and visitors * Checks visitors in and out and reports any site guest to Security * Monitors units' conveniences: temperatures, pest control, television, washer/dryer and refrigerator * Tracks guest appointments on shared calendar * Assists CCC manager and supervisors with over-site of CCC guest activity and reports or performs corrective actions, as needed * Greets persons entering the building and directs individuals to correct destination * Assists with orientation, special activities and training on specific procedures, tasks or equipment * Transports Chickasaw citizens and other First Americans to and from appointments, meetings, and activities as needed * Performs sight checks to the computerized control systems e.g. surveillance cameras, infant abduction panic alert system, fire panel, emergency generators, etc. * Cleans assigned area - Cleans and sweeps floors - Cleans and sanitizes bathrooms - May empty ash trays - Disposes of trash - May clean exterior areas such as parking lots and sidewalks - Aligns seats close to machines in gaming areas * Performs all other duties as assigned Competencies: Essential: * Able to follow instructions, both written and oral * Ensures compliance * Able to adhere to all scheduling and attendance requirements * Ability to maintain a high level of confidentiality in all matters * Honesty, truthfulness, reliability, accountability * Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines * Understand Native American culture and tribal programs * Ability to multitask * Establishes professional working relationships as appropriate * Works well within a team * Organizational and time-management * Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management Skills: Essential: * Basic Computer skills * Must be familiar with the Microsoft Office Suite of products Experience: Essential: * 3 years directly related experience Education: Essential: * High School, GED or Equivalent Credentials: Essential: * Pass general background check * Standard Driver's License Working Conditions: Essential: * May work where cigarette smoking occurs * Mix of office/non-office settings * Organized * Communication with groups * May be required to de-escalate argumentative, hostile or similar situations * Pass pre-employment drug test * Sometimes bend, kneel, stoop, push, reach * Use computer up to 50% of shift * Hand-eye coordination, reach and grasp * Sometimes lift and or carry up to 25 lbs * Sitting up to 50% of shift * Standing up to 25% of shift * Visual acuity for detail, distance, color, depth perception Training *It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training. Mission, Vision & Core Values
Mission: *To enhance the overall quality of life of the Chickasaw people.
Vision: *To be a nation of successful and united people with a strong cultural identity.
Core Values: *The Chickasaw People *Cultural Identity *Servant Leadership *Selflessness *Can Do Attitude *Perseverance *Stewardship *Trust and Respect *Loyalty *Honesty and Integrity *Teamwork

Ada, Oklahoma, United States

Languages

English

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