Sales Assistant

The Sales Assistant will support the solar team specifically. Smith ranks #1 among all global independent electronic component distributors at an annual revenue in excess of $3.5 billion. Specifically on the solar side, we're in need of a Sales Assistant to process orders for brand new, PV panels, inverters, batteries, storage and more. This position is located in Albany, NY.

Responsibilities:

• Provide daily operational support to the sales team by managing RFQs, preparing formal proposals and ensuring data in the CRM is accurate and up-to-date
• Lead the end-to-end administrative process for sales orders, including the creation and tracking of POs and SOs to ensure on-time fulfillment and customer satisfaction
• Be the primary liaison between sales, purchasing and operations to verify inventory availability, inspections and shipping timelines
• Manage the onboarding of new accounts with excellent follow through and detail tracking
• Maintain proactive communication with existing customers regarding order statuses, tracking numbers and logistics updates
• Ensure all transactions adhere to Smith's standard SOPs and trade requirements

Competencies:

• Meticulous attention to detail with the ability to manage complex, multi-line-item orders without errors
• A proactive mindset to identify potential logistical bottlenecks before they impact sales processes
• Excellent Excel skills

Requirements:

• Bachelor's degree (or equivalent) or two years in a sales support role

Location: Albany, NY

Smith is an equal opportunity employer