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Data Analyst I
Sperry Rail Service
- Shelton, Connecticut, United States
- Shelton, Connecticut, United States
About
For nearly a century, we have repeatedly modernized and improved rail diagnostics through our relentless pursuit of improvement. Determined is an understatement. We are obsessed with advancing science and raising the bar on what’s possible with our ever‑improving suite of products and service offerings.
Emboldened through the shared values of honesty, accountability, passion, integrity, and teamwork, we are driven by the challenge and bridging concepts with fruition. Each technologist entering Sperry imprints themselves into our brand and further galvanizes a culture of innovation and advancement. Allow us to be clear, Thought Leaders are welcome!
We are agile and hungry and invite those with similar passions to join us in challenging the status quo and bringing new ideas to the market. Fast‑paced, high‑touch with a distinct sense of purpose. We offer more than a job; we offer an opportunity to be part of something different.
Overview Sperry Rail Service is a leading global provider of Rail Flaw Detection (RFD) services and technologies for railway networks worldwide. With over 95 years of industry leadership, Sperry continues to advance rail safety through innovation, cutting‑edge technology, and a strong commitment to operational excellence.
Position Summary The Data Analyst is responsible for processing and analyzing computer‑generated test data collected from detector cars. This role ensures accuracy and compliance with internal and customer specifications by generating audit reports, supporting investigations, and maintaining departmental standards. The position plays a critical role in supporting quality, customer satisfaction, and operational performance.
Key Responsibilities Data Analysis & Reporting
Analyze test data from rail inspection systems to identify defects and trends
Generate audit reports in accordance with company and client specifications
Provide data comparisons and analysis as requested by the Quality Manager
Quality & Compliance
Ensure adherence to internal auditing standards and customer requirements
Maintain customer and intercompany audit processes
Support service failure investigations by reviewing and analyzing relevant data
Operational Support
Assist in maintaining departmental procedures and documentation
Track and report departmental metrics as assigned
Support analysis and validation of new technologies
Provide data comparisons and training materials for internal programs (e.g., Chief Operator training)
Customer & Cross‑Functional Collaboration
Respond to customer requests and ensure timely delivery of reports
Support resolution of customer concerns and complaints
Collaborate across departments to ensure data accuracy and service quality
Objectives
Deliver accurate and timely audit reports to meet customer expectations
Maintain high standards of data integrity and service capability
Support continuous improvement in departmental processes and performance
Basic Qualifications
High School Diploma or GED required
Strong written and verbal communication skills
Ability to analyze data and identify discrepancies or trends
Strong organizational and problem‑solving skills
Ability to maintain professionalism in all internal and external interactions
Interacts with employees at all levels of the organization
Regular interaction with customer personnel
Work directly impacts customer satisfaction and overall business performance
What This Role Offers
Opportunity to work with advanced rail inspection technology
Direct impact on safety and quality within the rail industry
Collaborative, team‑oriented environment
Exposure to continuous improvement and innovation initiatives
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Languages
- English
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