Solutions Architect- Controls HardwareCopeland Cold Chain LP • Bentonville, Arkansas, United States

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Solutions Architect- Controls Hardware

Copeland Cold Chain LP

Bentonville, Arkansas, United States

Bentonville, Arkansas, United States

About

The Solutions Architect is a key member of the Copeland Cold Chain go‑to‑market team. They will understand industry trends, identify customer pain points and determine the best customer solution leveraging the vast Copeland controls and services portfolio. Responsibilities Serve as trusted customer partner and pre‑sales solution subject matter expert for refrigeration, HVAC and lighting controls (supervisory, distributed, custom, third‑party integrations) and applicable services (commissioning, programming, project). Serve as commercial solution expert on markets, industries, channels and competitive product lines. Identify trends in controls solutions and services in assigned industries. Collaborate with the sales team on customer‑facing engagements and serve as commercial solution expert. Pull in technical subject matter experts where needed. Perform discovery conversations with customers to understand their pain points, value, budget and timing to create the correct strategic solution for them. Act as the bridge between technical and commercial teams internally and with the customer; focus on driving value. Develop and lead strategic direction of new solutions with customers across Cold Chain – including, but not limited to, solutions with focus on Food Retail and potentially Foodservice and Industrial markets. Create and collaborate with cross‑functional teams on new solutions with customers, including providing direction to the project management, customer success or product management team to ensure the successful execution for new solutions. Develop business cases and financial justification to prioritize opportunities for potential customer strategic solutions, including proposed success metrics. Collaborate and transition new solutions to Product Management team to transition from pre‑sales activities to life‑cycle management in product management and/or development. Communicate new solutions, progress and development to Leadership team. Establish and implement short‑ and long‑range goals, objectives, policies and operating procedures. Required Qualifications BS degree in Engineering or a related technical discipline. Seven years of food retail product development, engineering, marketing, sales or business development experience or related experience. Knowledge of Copeland control systems for Food Retail, including but not limited to E3, Site Supervisor, distributed controls. Demonstrated success in sales, application engineering or marketing in the food service or food retail markets. Proven experience in consultative solutions selling. Effective analytical, coordination and verbal communication skills. Adaptability to handle changing selling environments. Ability to travel 30‑40%. Preferred Qualifications MS degree in Business, Management, Engineering or related technical discipline. Ten years of food retail product development, engineering, marketing, sales or business development experience or related experience. Sales experience with Software as a Service and/or recurring sales models. Demonstrated ability to lead and influence colleagues at all levels of the organization. Proven track record of translating market trends & customer needs into an actionable strategy. Collaboration. Benefits Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time‑off plans, including paid parental leave, vacation and holiday leave. Hybrid Work Arrangements This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration‑first mindset, which is the understanding that teams will work together in‑person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers. Work Authorization Copeland will only employ those who are legally authorized to work in the United States. This position does not provide sponsorship. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com.
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Bentonville, Arkansas, United States

Languages

English

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