Information Technology Specialist - JuniorJbainc • Lorton, Virginia, United States

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Information Technology Specialist - Junior

Jbainc

Lorton, Virginia, United States

Lorton, Virginia, United States

About

The ITS – Junior shall possess an active and transferable U.S. TOP-SECRET (with SSBI) . This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service Desk Administrator. Responsibilities include acting as the first line on IT phones, following up with Service Desk tickets within 48 hours, inventory support, basic troubleshooting to include tier 1 SOPs, and escalating any non-Tier 1 IT issues, and other duties as needed.
General Experience
Experience with a variety of Operating Systems (OSs), including Windows/Mac/Linux OS.
Knowledge of MS Office/365, Active Directory, and workforce equipment provisioning.
Experience with inventory tracking and management.
Knowledge of mobile devices (Android/iOS)
Experience with device imaging and activation/de-activation.
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Lorton, Virginia, United States

Languages

English

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