Firearms Associate

The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.

Responsibilities include:

• Greeting customers with a warm and friendly demeanor
• Engaging customers to understand their specific needs
• Providing expert guidance and unbiased product recommendations
• Ensuring compliance with all firearms laws and regulations
• Completing firearm compliance training
• Assisting customers in selecting ammunition and accessories
• Maintaining an organized and appealing firearms display
• Processing transactions accurately
• Staying updated on firearm trends and industry news
• Listening to customer concerns and providing resolutions
• Establishing long-term relationships with customers
• Demonstrating product features and benefits
• Utilizing upselling and cross-selling techniques
• Promoting exclusive offers and store loyalty programs
• Processing special orders and resolving return issues
• Contributing to visual merchandising efforts
• Participating in cross-training for flexibility
• Engaging in learning initiatives to stay current
• Providing friendly and professional support to others
• Demonstrating behaviors that exemplify Rural Kings values
• Performing other duties as assigned

Essential qualities for success include:

• High school diploma or equivalent; additional education or training in firearms safety is a plus.
• Previous experience in firearms sales or a related field is preferred.
• Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.
• Strong interpersonal and communication skills.
• Demonstrated ability to actively listen and provide thorough responses.
• Excellent attention to detail and organizational skills.
• Ability to prioritize tasks, meet deadlines, and maintain high-quality standards.
• Proficiency in using computer systems for transaction processing and record-keeping.
• Strong commitment to maintaining a safe and secure shopping environment.
• Demonstrated behaviors that reflect integrity, professionalism, and confidentiality.

Physical requirements include:

• Ability to stand for prolonged periods of time.
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
• Ability to verbally communicate effectively with others.
• Close visual awareness.
• Ability to use a ladder and/or pallet jack.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.