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Inbound Call Center Representative

Virtual Vocations Inc
  • US
    New York, New York, United States
  • US
    New York, New York, United States

About

To support Veterans through an inbound call center, the full-time Inbound Call Center Representative will answer incoming calls, assist customers with inquiries, and document call details while working in a remote environment. Key responsibilities
Answer incoming calls and assist customers with their questions Provide excellent service with a positive approach and document call details Resolve customer issues and maintain up-to-date knowledge of processes and procedures
Required qualifications
High school diploma or GED Preferred 1 year of call center experience Ability to obtain and pass a VA government background check Two forms of valid ID, including a REAL ID or U.S. passport U.S. citizenship (work sponsorship not available)
  • New York, New York, United States

Languages

  • English
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