Pharmacy Access & Solutions TechUNC Health Care • Morrisville, North Carolina, United States
Pharmacy Access & Solutions Tech
UNC Health Care
- Morrisville, North Carolina, United States
- Morrisville, North Carolina, United States
About
Maintain current knowledge of service line applicable regulations and external support services
Utilize internally developed systems, the electronic health record (EPIC) and commercial vendor software to document and track patient eligibility, prescriptions, patient communications and program enrollment
Document and communicate findings to the patient, provider, pharmacies, and other stakeholders per internal operational standards in a timely and professional manner
Schedule visits for the patient with the pharmacist for phone and telemedicine- based clinics. Make appointment reminder calls to the patient.
Conduct a pre-visit assessment through telephone communication with the patient to determine patient’s adherence to the prescribed medication regimen(s), verify pharmacy benefit coverage, and prioritize patient appointments with the pharmacist based on the results of the assessment.
Respond to and resolve pharmacy-related inquiries from members, clients, providers, or pharmacies related to medications. Appropriately triage inquiries to relevant team members when additional expertise is required.
Support the pharmacist/CPP with administrative and operation tasks as delegated, which could include, but is not limited to contacting pharmacies, providers, or patients to verify medication histories and adherence and collecting patient’s self-reported clinical data (blood pressures, weights, blood glucose readings, etc).
Provide support to develop and utilize processes that improve operational workflow to positively impact patient care and optimize clinical processes.
Assist in training and onboarding new employees and pharmacy learners
Perform other duties as assigned related to business needs
Other Information Other information: Education Requirements: ● HS diploma or equivalent. Licensure/Certification Requirements: ● Registration with the NC Board of Pharmacy unless enrolled in a PharmD program. ● CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program. Professional Experience Requirements: ● Two years of pharmacy technician experience required. Knowledge/Skills/and Abilities Requirements:
Bilingual Spanish/English is highly desired
Ability to embrace and adapt to change quickly
Friendly, helpful, and focused on delivering excellent patient care in a team environment
Exhibits strong communication skills with a commitment to giving and receiving feedback respectfully and effectively
Proficiency with Microsoft Office applications (particularly Outlook, Excel, Word, Visio), technology utilization, and Epic/electronic medical records programs
Exhibits evidence of being a self-motivated problem-solver, independent worker and a valuable team contributor with previous experience working remotely
Detail oriented, with a high level of organizational skills
Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: HCS Managed Pharmacy Solutions Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $19.78 - $28.12 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Languages
- English
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