Veterinary Receptionist
Veterinary Practice Partners
- Pasadena, Texas, United States
- Pasadena, Texas, United States
About
A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities
Salary: $18-24 per hour Schedule: 32-40 hours per week. Monday-Friday 7:20am-5:30pm with at least one day off or some half days as one prefers, rotating Saturdays 7:20am-12pm. Key Responsibilities
Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications
Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor
Languages
- English
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