Retail Coordinator

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Job Description:

• Verifies customer transactions and corrects any issues that arise.
• Ensures accurate and timely acceptance of transfers.
• Verifies that products have tags, are shelved and displayed appropriately, and that the store is clean and customer-friendly.
• Recognizes the vital role of customer service and prioritizes building customer loyalty.
• Trains sales and volunteer team on customer service, point of sale (POS) system, trends, and product knowledge.
• Supervises retail employees and volunteers, fostering relationships with customers, vendors, and partners.
• Manages daily operations to ensure business growth.
• Assists Supervisor and Manager in achieving budgetary goals and quality initiatives.
• Keeps current on departmental policies and procedures.
• Maintains respectful relationships with all stakeholders.
• Participates in delivering outstanding customer service.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Candidates must possess excellent communication skills, demonstrating the capacity to effectively convey and receive information in both written and oral forms.
• Exemplary customer service skills are required, with a strong emphasis on the ability to excel in developing and maintaining customer loyalty.
• This includes a proactive approach to anticipating and meeting the needs of customers, ensuring their satisfaction and fostering long-term relationships.
• Applicants should have the ability to stay abreast of the latest trends, suggesting an ongoing commitment to professional development and a willingness to adapt to new information and technologies.
• The role demands the ability to multitask efficiently, managing multiple priorities simultaneously without compromise to quality or timelines.
• Strong selling skills are essential, indicating the ability to understand and communicate the value of services or products effectively to customers.
• Proficiency with point of sales (POS) systems is required, alongside accurate math skills, ensuring the ability to handle transactions and financial calculations with precision.
• Lastly, being a goal seeker and achiever is critical.
• Candidates must demonstrate a track record of setting, pursuing, and attaining goals, showing initiative, determination, and a results-oriented mindset.
• These combined knowledge, skills, and abilities are crucial for success in our dynamic and customer-focused healthcare environment.

Education:

• High School Grad or Equiv Required

Field of Study:

• Accounting

Pay Range: $15.46 $24.73

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.