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About
MN26-01 Network Support Engineer / Systems Support Specialist - Boston, MA - 12 Months
Sigma Systems is seeking a Network Support Engineer / Systems Support Specialist for a long-term onsite assignment in Boston's Financial District.
This position supports a professional governmental office environment and is ideal for candidates with strong networking, infrastructure, and end-user support experience. The primary focus will be maintaining network connectivity, infrastructure reliability, and systems support, while also assisting users with desktop and technical issues as needed.
Location:
Boston, MA (Financial District) Duration:
12 Months Schedule:
Monday - Friday, standard business hours Work Environment:
100% Onsite
Responsibilities
Support and maintain network infrastructure including routers, switches, wireless connectivity, VPNs, and related equipment Troubleshoot network performance, connectivity, and infrastructure issues Monitor and maintain Windows-based systems and user environments Configure, deploy, and support desktops, laptops, printers, mobile devices, and peripherals Administer and support Active Directory, user accounts, access permissions, and Microsoft 365 environments Coordinate with vendors and service providers for escalated infrastructure issues Perform system upgrades, hardware installations, and equipment replacements Maintain technical documentation and inventory records Provide technical support for end users as required Assist with onboarding, workstation setup, and office technology deployments Support security, patching, backup, and disaster recovery processes Required Qualifications
5+ years of experience in Network Support, Systems Administration, Desktop Support, or Infrastructure Support Experience supporting routers, switches, TCP/IP, DNS, DHCP, VPNs, and network troubleshooting Experience supporting Windows environments, Microsoft 365, and Active Directory Strong troubleshooting and problem-solving skills Experience supporting end users in a professional office environment Ability to work independently with minimal supervision Excellent communication and customer service skills Preferred Qualifications
Experience supporting governmental, financial services, healthcare, biotech, or other regulated environments Experience with Azure AD, Intune, VMware, or enterprise infrastructure technologies Experience supporting executive or VIP users Additional Information
Long-term onsite assignment located in Boston's Financial District Due to client requirements, candidates must be authorized to work in the United States without current or future sponsorship requirements Background screening may be required based on client requirements
Languages
- English
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