About
Design & Fit: Measure, design, fit, and adapt lenses and frames for patients based on optical prescriptions. Customer Service: Provide exceptional customer service, assisting patients in selecting frames and ensuring the perfect fit for their eyewear. Precision & Accuracy: Prepare work orders for optical labs, verify the exactness of finished lenses, and make necessary adjustments. Eyewear Management: Manage eyewear orders, perform quality inspections, and maintain inventory levels. Patient Education: Educate patients on proper eyeglass and contact lens care, and provide follow-up services including adjustments and repairs. Team Collaboration: Work closely with prescribing providers, collaborate with existing personnel for a cohesive experience for our patients, and assist in training new personnel.
Why Work With Us?
Competitive Pay: Includes commission on materials sold. Growth Opportunities: Opportunities for training and career advancement within our organization, as well as an annual grant for continuing education certifications. Collaborative Environment: Join a supportive team where your contributions are valued and make a difference in our patients' lives.
Qualifications:
Education: Minimum high school diploma or GED required. Licensing: ABO and Georgia licensed dispensing optician certification encouraged but not mandatory. Experience: Current experience in an eyeglass dispensary, final inspection of eyewear with manual lensometer, ability to do adjustments and repairs of eyewear. Skills:
Excellent customer service and sales skills Detail-oriented, reliable, and able to multi-task in a fast-paced environment Proficient in Microsoft Office (Word, Excel, PowerPoint) and familiar with EMR systems - Compulink experience strongly preferred. Strong communication skills, both verbal and written Ability to manage multiple tasks and maintain confidentiality Ability to read a manual lensometer, perform quality checks on eyewear including neutralizing prescriptions, transposing if needed, and troubleshooting any patient issues that may arise from an eyeglass order. Familiarity with contact lens ordering & performing I&Rs.
Languages
- English
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