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WFH - Customer Service Rep
Globe Life American Income Division
- Fort Worth, Texas, United States
- Fort Worth, Texas, United States
About
Who We Are
We partner with unions, credit unions, and associations across the US to provide their members with long-term benefit programs designed to protect their families. Our work is centered around supporting everyday people and helping them secure coverage they can rely on.
As we continue to expand, we're looking for individuals who are motivated, dependable, and enjoy working with people.
What You'll Do
You'll connect with families who are eligible for benefits and walk them through their options in a clear, straightforward way. This role is fully remote and focused on delivering a smooth, professional client experience.
Meet with clients over Zoom to review available benefitsAccurately complete and manage all documentationMaintain ongoing communication and follow-ups with clientsWork with your team to improve efficiency and overall service
What You Bring
Legally able to work in Canada/USAHigh school diploma or equivalentPrevious experience in customer service or working with clients is an asset
Key Traits
Strong communication and people skillsOrganized with solid attention to detailComfortable working remotely and managing your timeQuick thinker with a problem-solving mindsetTeam player with a positive attitude
What You'll Get
Full benefits package (dental, prescriptions, travel, and more)Work-from-home flexibilityOngoing training with clear advancement opportunitiesPerformance-based bonuses and incentive tripsA team environment that supports your growth
Languages
- English
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