About
Provide customers with outstanding service and support Assist in handling customer satisfaction and resolving customer complaints professionally and efficiently Build and maintain strong rapport with customers Provide quotes and process orders for customers Coordinate with other departments on orders
Required Skills & Qualifications Core Skills:
Excellent verbal and written communication skills Strong critical thinking skills with the ability to work independently Ability to multi-task in a demanding environment while maintaining attention to detail Proficiency in Microsoft Office applications Experience with NetSuite (or equivalent ERP system) is a plus
Basic Requirements:
Minimum of two (2) years of customer service experience Basic accounting or financial knowledge Ability to work effectively in a team-based environment Ability to successfully pass pre-employment drug screening and background check
The ideal candidate is customer-focused, organized, and proactive, with a strong sense of accountability. You should be comfortable working cross-functionally with multiple departments while ensuring customers receive accurate and timely service. If you are looking for an opportunity to grow within a collaborative manufacturing environment and contribute to a company that values quality and customer satisfaction, we encourage you to apply.
Languages
- English
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