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Inbound Customer Service Representative

Virtual Vocations Inc
  • US
    New York, New York, United States
  • US
    New York, New York, United States

About

Inbound Customer Service Representative, responsible for managing inbound customer interactions and providing support in a remote full-time position, ensuring a positive customer experience while maintaining professionalism and accuracy. Key Responsibilities
Answer inbound calls and deliver a solution-oriented customer experience Assist with basic technical troubleshooting and schedule appointments Document customer interactions and conduct follow-up calls to ensure issue resolution
Required Qualifications
High school diploma or GED required; additional education preferred Prior customer service experience in call-driven environments Ability to troubleshoot basic technical issues independently Comfortable working in a remote environment with minimal supervision Must successfully complete an extensive credentialing and background check process
  • New York, New York, United States

Languages

  • English
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