Customer Service/Sales RepresentativeOgburnstation Meat Market • Salem, Oregon, United States
Customer Service/Sales Representative
Ogburnstation Meat Market
- Salem, Oregon, United States
- Salem, Oregon, United States
About
401(k) matching Employee discounts Flexible schedule
Benefits/Perks
Competitive Compensation Paid Time Off Career Growth Opportunities Flexible Schedule Job Summary
We are seeking a Customer Service/Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Use best practices in customer service techniques to develop rapport and build relationships with customers Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Interact with high volume of customers in store and provide excellent customer service Qualifications
High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
Languages
- English
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