Customer Service Representative (CSR)
Sparkbit 360
- Cincinnati, Ohio, United States
- Cincinnati, Ohio, United States
About
At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.
Position Overview:
We are searching for an Entry-Level Customer Service Representative (CSR) to support daily customer interactions and service operations. Responsibilities:
Respond to customer inquiries via phone, email, or in personProvide accurate information regarding services and proceduresResolve basic customer concerns in a professional mannerMaintain updated customer records and documentationCoordinate with internal teams to support customer needsFollow company policies to ensure service consistency
Qualifications:
High school diploma or equivalent requiredStrong verbal and written communication skillsCustomer-focused, reliable, and professional attitudeAbility to multitask and work in a fast-paced environmentBasic computer and data entry skills
What We Offer:
Competitive payOpportunities for advancementProfessional development and trainingSupportive and collaborative team environmentTravel opportunities (if applicable)
Package Details
Languages
- English
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