Quality Assurance Manager
Timeless Select LLC
- Tempe, Arizona, United States
- Tempe, Arizona, United States
About
BPR Review & Approval
Review and approve all Batch Production Records (BPRs) at required checkpoints, including:
Pre-production (formulation approvals) All Work-In-Process (WIP) stages (grind, infusion, blends, filling, rolling, etc.) Packaging & Label Inspection Reports Final Batch Record Review after final packaging
Ensure all required fields, calculations, and documentation are complete and accurate Enforce "no blanks, no approval" standard Turn approved BPRs into Data Entry within 1 business day
Production Quality Oversight
Verify accuracy of inputs/outputs across all production stages Ensure proper execution of documented procedures within BPRs Identify and flag errors, inconsistencies, or deviations in real time Enforce requirement that no production progresses without QA approval
Sampling & Testing Coordination
Submit and manage all product sampling through Confident Cannabis Coordinate:
R&D testing Compliance testing
Manage COA change requests (internal and vendor-related) Ensure accurate documentation of all sample submissions and results Notify Inventory Team of sampled consumables thru the Sample Testing Log
Packaging & Release Authorization
Review and approve Packaging & Label Inspection Reports prior to production release Ensure all packaging components and labeling meet compliance standards Prevent packaging or final production without QA sign-off
Compliance & SOP Support
Partner with Compliance to:
Develop and refine SOPs related to BPR processes Build and support training materials
Ensure adherence to internal SOPs and regulatory requirements Participate in audits, process improvements, and compliance initiatives Perform monthly mock audits to ensure compliance readiness
Error Tracking & Continuous Improvement
Track recurring BPR and production errors in our internal Error Tracker
Weekly reports will be sent to National Compliance and Regional Production Managers for review
Identify top issues and support corrective actions Participate and support in retraining efforts for repeat errors Escalate issues when defined thresholds are exceeded
Cross-Functional Coordination
Work closely with:
Production Inventory Data Entry Compliance
Ensure smooth handoffs between departments Support alignment on timelines:
QA review: 1 business day Data Entry processing: 1 business day
Candidate Qualifications Required Skills
Strong understanding of regulated production environments (cannabis, pharma, food manufacturing, or similar) Proven ability to enforce compliance standards in real-time operational settings High attention to detail with the ability to identify inconsistencies across documentation and physical processes Strong conflict management skills with the ability to push back on production teams when standards are not met Proficiency in data tracking and reporting (Google Sheets or equivalent) Ability to interpret and apply SOPs in dynamic production environments Clear and concise written communication for audit-ready documentation
Experience
25 years in a quality assurance, compliance, or production control role within a regulated manufacturing environment Demonstrated experience in cross-departmental collaboration (Operations, Legal, QA, Production) Experience with SOP management and development Experience reviewing or approving batch records, production logs, or equivalent documentation required Experience participating in audits or inspections strongly preferred Prior experience in cannabis manufacturing highly preferred
Education
Bachelor's degree in Business, Regulatory Affairs, Supply Chain, Data Analytics, or equivalent experience
Success Profile
Thrives in structured, process-driven environments Comfortable making decisions that may halt production Highly detail-oriented with low tolerance for incomplete or inaccurate work Able to manage multiple priorities without sacrificing accuracy Maintains composure under pressure from production timelines
Tools & Systems
Google Workspace Confident Cannabis Microsoft Business Central (ERP) Leaf Link
Additional Requirements
Ability to stand and move throughout a production facility for extended periods Ability to work in a fast-paced manufacturing environment with shifting priorities Willingness to work occasional extended hours during production peaks or audits Must be comfortable working in a regulated cannabis production environment Must pass all required state background checks Ability to wear required PPE and follow all facility safety protocols
Full-Time Benefits Insurance Benefits: (available on the 1st of the month following 60 days of employment)
Health Insurance (company sponsors up to 50% of employee premiums) Dental Insurance (company sponsors up to 50% of employee premiums) Vision Insurance (company sponsors up to 50% of employee premiums) Long Term Disability AD&D Life Insurance Critical Illness Hospital Indemnity Accident Protection Plan $50,000 Company-Provided Basic Life Insurance
Time Off Benefits:
A minimum of 10 paid holidays each calendar year Sick time - available after 90 days of employment Vacation time - available after 1st year of employment Paid Parental Leave - available after 1st year of employment
Bonus Opportunities
Performance-Based Bonus (pro-rated for full-time start date) Employee Referral Bonuses - eligible after 90 days of employment
Additional Perks:
Languages
- English
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