INTERNET SALES COORDINATOR
Heiser Automotive Group
- Milwaukee, Wisconsin, United States
- Milwaukee, Wisconsin, United States
About
The Heiser Automotive Group are seeking a driven, high-energy Business Development Center (BDC) Sales Representative to join our automotive team. This role is perfect for someone who thrives in a fast-paced environment, excels at communication, and is passionate about delivering exceptional customer experience. The ideal candidate is an ambitious, team-focused professional who is comfortable engaging with customers across multiple communication channels while also supporting digital marketing efforts. Key Responsibilities: Customer Communication & Lead Management Respond promptly to inbound leads via phone, email, and text messaging Build strong relationships with customers by providing timely, professional, and friendly communication Schedule appointments for sales consultants and ensure consistent follow-up Maintain accurate records of customer interactions in CRM systems Following up with unsold opportunities to drive engagement and conversion Digital & Video Engagement Create personalized video messages for customers to enhance their buying experience Record walk-arounds, vehicle highlights, and thank-you videos to support sales efforts Use video as a tool to build trust and improve customer connections Social Media & Vehicle Marketing Take high-quality photos of new and pre-owned vehicles Post inventory and promotional content across social media platforms Assist in maintaining an engaging and consistent online presence for the dealership Highlight vehicle features and specials to attract online shoppers What We're Looking For High energy and positive attitude with a strong desire to succeed Ambitious self-starter who takes initiative and ownership of their results Team player who contributes to a collaborative, supportive environment Excellent communication skills (verbal and written) Strong organizational and multitasking abilities Comfort with technology, social media platforms, and basic video creation Passion for providing exceptional customer service Preferred Experience Previous experience in BDC, sales, or customer service (automotive preferred but not required) Experience with CRM systems and digital communication tools Familiarity with social media marketing or content creation is a plus Why Join Our Team? Fast-paced, team-oriented environment Opportunities for growth and advancement Ongoing training and development Competitive compensation and performance incentives Competitive Health, Dental, Vision, Disability, Life, Accident, and Cancer Insurance Flexible Scheduling Rotating Weekend Shifts Paid Time Off and Holiday Pay 401k with Company Match Day & Evening Availability
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Required
Preferred
Job Industries
Other
Languages
- English
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