IT User Support / Desktop Support

Lead Technical

Abilene, Texas, United States

Abilene, Texas, United States

About

Job Description Job Description IT User Support Location: Abilene, TX Company Overview: Our client is a leading technology company that specializes in developing innovative cloud-based and distributed computing solutions to enable more efficient and scalable data processing and infrastructure. Our team is dedicated to pushing the boundaries of what's possible in the world of modern computing and data management. Job Summary: As a Datacenter Technician, you will play a crucial role in maintaining the reliability and performance of our state-of-the-art datacenter infrastructure. You will be responsible for monitoring, troubleshooting, and resolving technical issues to ensure the seamless operation of our mission-critical computing resources. Key Responsibilities: - Perform regular maintenance and inspections of datacenter equipment, including servers, storage systems, networking devices, and power/cooling infrastructure - Quickly identify and resolve technical problems to minimize downtime and service disruptions - Collaborate with the IT and engineering teams to implement upgrades, optimize system performance, and enhance the overall efficiency of the datacenter - Maintain detailed documentation and records of all maintenance activities and system changes - Adhere to strict safety protocols and industry best practices to ensure a safe and secure work environment Qualifications: - 0-2 years of experience as a datacenter or IT technician, preferably in a cloud or distributed computing environment - Strong technical aptitude and problem-solving skills - Familiarity with datacenter hardware, software, and infrastructure components - Working knowledge of virtualization, networking, and storage technologies - Excellent communication and collaboration skills to effectively coordinate with cross-functional teams - Ability to work in a fast-paced, dynamic environment and adapt to changing priorities - Relevant technical certifications (e.g., CompTIAA+, Network+, or ITIL) are preferred Working Conditions: This position is based in our Colorado City, TX datacenter facility. The work environment involves a combination of indoor, climate-controlled server rooms and occasional visits to equipment rooms or outdoor areas. The role may require some physical labor, such as lifting and moving equipment, as well as extended periods of standing or walking. A flexible schedule, including on-call duties and weekend/holiday work, may be necessary to support the 24/7 nature of our datacenter operations. Compensation and Benefits: LEAD Technical offers a competitive hourly rate of $25-32 per hour, as well as a comprehensive benefits package including health insurance, retirement savings plan, paid time off, and opportunities for professional development. Equal Opportunity Statement:
LEAD Technical is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or any other characteristic protected by applicable law.

Abilene, Texas, United States

Languages

English

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