CUSTOMER SERVICE Hardware Store ADVANCEDDo it Best • Newark, New Jersey, United States
This job offer is no longer available
CUSTOMER SERVICE Hardware Store ADVANCED
Do it Best
- Newark, New Jersey, United States
- Newark, New Jersey, United States
About
Provide exceptional customer service by assisting customers both in-store and by phone, addressing inquiries and guiding them to appropriate merchandise and solutions. Provide project solutions and complementary product suggestions to enhance customer projects. Contribute to overall store performance by effectively closing sales and promoting loyalty programs and add-on products. Maintain a clean, organized, and well-stocked store which includes restocking inventory, performing routine shelf maintenance, updating pricing labels, and executing general maintenance tasks as needed. Assist customers with their purchases including loading items into their vehicles when necessary. Communicate current and upcoming sales, promotions, loyalty membership advantages, and other special offers to customers. Demonstrate a commitment to continuous learning by being informed about new products, services, and vendor offerings to improve the overall customer experience. Share observations and ideas for improvements to be made in meeting our customer service objectives. Perform additional duties as assigned to support store operations and team objectives.
Outstanding customer service skills, a professional, courteous, and pleasant demeanor, advanced knowledge and talent related to at least one of the store's product categories, and general knowledge and interest in multiple categories within the store are required. A desire to learn with a willingness to continue to learn, organized self-starter who thinks independently and solves problems, strong math, reading, writing, and communication skills, and the ability to work a flexible schedule, including evenings, weekends, and holidays are also required.
Boost overall sales by matching customer needs with store products and services, enlisting new members to the store's loyalty program, and becoming a trusted problem solving project resource to customers within the store. Continually expand knowledge of all departments in the store. Develop into a versatile team member capable of supporting multiple store functions. Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management. Develop skill sets of an assistant store manager or store manager, demonstrating excellence in customer service, mastery of hardware skill sets, and reputation as a leader among your peers.
Compensation: $15.75 - $19.50 per hour
Languages
- English
Notice for Users
This job was posted by one of our partners. You can view the original job source here.